Yes, this protects you as well as us. We often get multiple requests for the same time/date, and deposits ensure there will be no disappointments. We will make sure your date is locked in once we receive your deposit.
Sure! A convenience fee may be added to accommodate your request.
If your requested artist is not available, we will make every effort to match you with the best artist based on specific event details like age group, party theme, event location & availability. While you're welcome to request a particular artist, we may not be able to accommodate your request.
Please provide shade if outdoors. If indoors, the area should be up against a wall and somewhere where the guests can form a line without causing a traffic jam.
Balloon twisting requires full shade and an area of 5’x5’. We bring our own table.
Airbrush Tattoos require full shade, an area of 5’x5’ and within 20 feet of electricity. If your event venue has no electricity, (ie. in a park) We can bring a power supply. Let us know before booking. We bring our own table. Please provide 1 chair.
Selfie booth requires an area of 8’x8’, access to electricity, wifi and full shade. Ideally, the setup should be up against a wall facing outward.
Fill-a-bubble requires an area 8’x6’, full shade and access to electricity. Ideally the setup should be up against a wall so the guest can't go around behind and trip on equipment.
Face Painting requires full shade a table (approx 5×5 feet of space) and 2 chairs. If your event is in a park a park bench and picnic table will work.
Glow in the dark Airbrush Tattoos (Best for events in the evening or indoors) This activity requires an area of 10x10’ for the backdrop and black lights. Ideally up against a wall. Access to 2 nearby outlets. A separate well lit area of 5x5’ for the airbrush artist.
For private parties, such as birthday parties, the length of time to book the entertainment for is determined by the number of guests you want us to entertain. For the best experience, 1 of our balloon artists can entertain 10-15 kids/guests per hour. This gives your artist time to make the bigger and fancier balloons that we're known for.
For events with big crowds, we can increase the number of artists, reduce and simplify the balloon choices & airbrush designs to accommodate more guests.
For private parties, we recommend starting the entertainment 15-30 min after the party starts. This allows for late arrivals. But remember to save parking for your entertainer.
We don't wear costumes. However, we will dress "up" for certain occasions, such as the holiday season, weddings, Easter & Halloween. We need to make sure our attire doesn't interfere with our performance. We consider ourselves artists not costumed characters or clowns.
Deposit are paid by Zelle & credit card only. A 4% credit card fee may apply. Please pay the balance directly to our artist. They accept cash, Venmo, Zelle, etc.
Not for private events, such as birthday parties. A booking/management fee may be added for company/corporate events that require extra attention, administration, etc.
Yes, we carry Liability coverage.
For private parties we typically schedule enough time to load-in and be ready to start the entertainment at our scheduled time. (we will always call if we're running behind schedule.)
For corporate events, please let us know when booking if you need us to arrive or be on standby more than 30 minute before our scheduled start time.
Yes! As long as there is shade for the guests and entertainers. We cannot be in direct sunlight. Direct sunlight is harmful for the equipment and supplies and will make it malfunction. For events in parks and public spaces, permission and permits must be obtained by the hiring party. Parking fees & tolls must be cover by the hiring party.
Yes, we do! There may be a minimum time and/or a travel fee for events outside the South Bay. There is a 2 hour minimum for events north of Los Altos/Mountain View & Milpitas & south of San Jose. Please understand, time spent on the road is less time we can spend entertaining.
Tipping is very much appreciated but completely up to you.
We do provide services for the select 501(c)(3) non-profit organizations that are close to our hearts. However, we receive so many requests to sponsor entertainment for charities/fundraisers, that unfortunately, we cannot provide free entertainment for them all. We recommend finding a sponsor to help cover the cost of having us at your event.
Weather & Rescheduling Policy
We do not offer refunds for inclement weather. If you are planning an outdoor event, we strongly recommend securing an indoor backup location in case of rain, poor air quality, or other weather-related issues, especially during the winter months.
If your child becomes sick and you need to reschedule, we will transfer your deposit to a new date, provided it falls within four weeks of the original event date. However, we cannot guarantee the same service or time slot will be available.
Deposits are non-refundable.
Once your event is booked and scheduled, we reserve that time for you and may turn down other requests. If an event is canceled too close to the scheduled date, the deposit compensates the artist for the lost opportunity and gap in their schedule.
We appreciate your understanding as we strive to fairly compensate our artists while managing scheduling and bookings effectively.
By paying the deposit, you agree to the terms and conditions outlined herein. Deposits are non-refundable, and cancellations will result in the forfeiture of the deposit.
Unless otherwise agreed upon by both parties, payment for services and any remaining balance is due on the day of the event.
The Hiring Organization/Event Host acknowledges and voluntarily assumes all risks associated with the activities, whether explicitly stated or not. The Hiring Organization/Event Host accepts full responsibility for any injuries, legal actions, or related fees and agrees to indemnify and hold harmless South Bay Entertainers, LLC to the fullest extent permitted by law.
Choking Hazard! Children under 8 years can choke or suffocate on uninflated or broken balloons. Adult supervision is required. Keep uninflated balloons away from children. Discard broken balloons at once. Latex warning. Made of natural rubber latex, may cause allergies. SMALL PARTS WARNING! CHOKING HAZARD – LED Lights contain a small ball/small parts and are not for children under 4 yrs.
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